About // Board Members
Global Board of Directors
Jill Scola - EMC
Jill Scola manages both the operational and service delivery components of EMC's Cooperative Support Program. Under her direction, this program has grown to over 500 vendors. Read More...
Jill Scola manages both the operational and service delivery components of EMC's Cooperative Support Program. Under her direction, this program has grown to over 500 vendors. Read More...
Denise Harms-Campbell - Oracle
Denise Harms-Campbell is the Global Customer Services Director for Global Partner Support Operations at Oracle. In this role, she leads a team responsible for creating a unified support infrastructure within Oracle’s Support Delivery system for Oracle’s 21,000 partners. Read More...
Denise Harms-Campbell is the Global Customer Services Director for Global Partner Support Operations at Oracle. In this role, she leads a team responsible for creating a unified support infrastructure within Oracle’s Support Delivery system for Oracle’s 21,000 partners. Read More...
Pamela Fowler - Ingres Corporation
Pamela Fowler is currently Vice President, Worldwide Technical Support managing the Global Enterprise Support Services delivery team at Ingres Corporation. In this role, Pamela has been responsible for building the entire supporting infrastructure, strategic direction and tactical execution of the global support organization. Read More...
Pamela Fowler is currently Vice President, Worldwide Technical Support managing the Global Enterprise Support Services delivery team at Ingres Corporation. In this role, Pamela has been responsible for building the entire supporting infrastructure, strategic direction and tactical execution of the global support organization. Read More...
Robert Poston - Microsoft
Robert has been involved in the IT industry for over 20 years. For the last 15 years he has worked for Microsoft, holding diverse positions within the company that include direct customer support of server technologies, manager of enterprise server platforms teams, technical account manager for a number Department of Defense customers, and senior crisis manager for Microsoft’s Commercial Technical Support Services. Read More...
Robert has been involved in the IT industry for over 20 years. For the last 15 years he has worked for Microsoft, holding diverse positions within the company that include direct customer support of server technologies, manager of enterprise server platforms teams, technical account manager for a number Department of Defense customers, and senior crisis manager for Microsoft’s Commercial Technical Support Services. Read More...
Ted Williams - Red Hat (JBoss)
Ted is Collaborative Programs Manager for Red Hat Global Support Services and is responsible for the strategic and operational success of Red Hat's multi-vendor support program. Ted's passion and mission is enabling the support team to exemplify collaboration when working with other vendors. Read More...
Ted is Collaborative Programs Manager for Red Hat Global Support Services and is responsible for the strategic and operational success of Red Hat's multi-vendor support program. Ted's passion and mission is enabling the support team to exemplify collaboration when working with other vendors. Read More...
Jason Veit - Symantec
Jason is currently the Senior Manager over a geographically diverse delivery business unit in the Enterprise Support Services organization. In this role, he has been responsible for the transformation of the Global Enterprise Vault organization’s performance into an award winning, industry recognized leader. Jason and his team received the TSIA (formerly SSPA) STAR award for Outstanding Improvement in 2007, and continue to achieve a consistent track record of operational excellence. Read More...
Jason is currently the Senior Manager over a geographically diverse delivery business unit in the Enterprise Support Services organization. In this role, he has been responsible for the transformation of the Global Enterprise Vault organization’s performance into an award winning, industry recognized leader. Jason and his team received the TSIA (formerly SSPA) STAR award for Outstanding Improvement in 2007, and continue to achieve a consistent track record of operational excellence. Read More...
Rainer Zielonka - IBM
Rainer is the IBM executive for world-wide XIV Technical Support and Client Care. He is the leader of a global IBM support function responsible to provide technical support for the most recent Storage Platform from IBM. Read More...
Rainer is the IBM executive for world-wide XIV Technical Support and Client Care. He is the leader of a global IBM support function responsible to provide technical support for the most recent Storage Platform from IBM. Read More...
Olivier Biscaldi - Citrix Systems
As the Director of Software Frontline Support teams for Citrix Systems Inc., Olivier Biscaldi is responsible for department budget, and he is in charge of expanding the Americas existing call center support capabilities. Read More...
As the Director of Software Frontline Support teams for Citrix Systems Inc., Olivier Biscaldi is responsible for department budget, and he is in charge of expanding the Americas existing call center support capabilities. Read More...