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Help - How to

HowTo

New to TSANet?  These How-To Videos will get you started

View the videos below to learn how to use the TSANet Member Web.    If you have questions or suggestions for other videos please contact us.

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Introduction to TSANet for New Members

This video provides an overview of TSANet for a new Member (or someone new to TSANet)

 

Overview of new features for the Fall 2015 Member Web release

This video provides an overview of the new features in the Member Web

 

Overview of new features for the Winter 2015 Member Web release

This video provides an overview of the new features in the Member Web

 

Overview of new features for the Spring 2016 Member Web release

This blog provides an overview of the new features in the Member Web

 

Overview of new features for the Fall 2016 Member Web release

This blog provides an overview of the new features in the Member Web

 

How to register as a Limited member and create a Contact Document

How to register as a Partner - Limited Member Registration.   Shows how to create your contact document

 

How to add a Tile to your Homepage

This video shows how to add a Tile to your homepage.  A Tile can link directly to a Contact Document or a Custom Group Microsite

 

How to edit your contact document

This video shows how to edit your contact document.   The contact document defines how other members will contact you for an escalation.

 

How to add Internal Notes and Documents to the Member Web

This video shows how to add Internal Notes or Documents to the Member Web

 

How to add users to your account

This video shows how to add users to your account

 

How to add a group login for your account

This video shows how to create a group login for your team.   This feature provides an encrypted URL that can be posted on your intranet for automated access to the Member Web 

 

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