Saves Money |
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"Sun has extensive experience in the
development of B2B alliances. The cost of creating, publishing
and maintaining these alliances has been dramatically reduced
by our participation in TSANet. Sun has enjoyed a 75% reduction
in cost by moving our less strategic and new bi-laterals to
the TSANet model." |
| Mark Valenzuela - Alliances
Operations Manager - Sun Services - Product Technical Support
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View Mark's Presentation |
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| Saves Time |
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"IBM is committed to reducing the complexity
of technical support alliance (TSA) development. TSANet is
our key to realizing this objective. Participation in TSANet
has become a prerequisite for vendor discussion whenever an
on-going support relationship is needed." |
Diane Akin - Storage
Sr. Program Manager - IBM Enterprise Systems Group
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View
Diane's Presentation |
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| Educates |
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“TSANet member meetings represent
a unique and positive opportunity for Unisys. Where else can
you find a large collection of competitors and partners, all
trying to do the same thing you are, which is to build a collaborative
infrastructure to better satisfy your customer base by cooperating
on their behalf instead of pointing fingers when an issue
arises? These member meetings provide the face-to-face interaction
necessary for the success of this collaborative effort.” |
| Tom Weidner – Manager,
Product Support – Unisys |