Over the two days we had a variety of guest speakers who all gave their unique presentations around the theme of multi vendor support.
It would be impossible to single anyone out, each guest speaker was excellent. This was supported in the feedback comments from the attendees “Brilliant” “Extremely interesting” “Eye opener” “Hit the spot” “More of the same next year please!”
We had a very full agenda - such as presentations from Marguerite Bryan, Senior WW Program Manager Hewlett-Packard, (Maximising the value of TSANet in your business) Dave Winpenny, VP-EMEA Customer Support Computer Associates (Real time improvements using customer satisfaction measurement) and Mesut Kaptanoglu, Dell (A return of investment (ROI) model for TSANet member services and value) ...
A big THANK YOU to our Guest and Member Speakers!
If you wish to present at a future TSANet meeting please contact Leigh Darby or Stephanie Benson
More communication Keep doing current activities such as site visits, newsletters, events Introduce new programs to increase visibility in target IT press / industry
More members Referrals from current members are a vital part of growth Maintain the sales pilot programme until the AGM May 2006
More relationships / communities Training services open group Members’ partner programmes suitable for closed groups