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  The default community for Product vendors.

Member Support Relationship.
Each Member is required to establish a support relationship for the purpose of facilitating the timely communication and resolution of customer problems by designating employees to act as contacts between Members and by providing the appropriate telephone numbers for contact within each organisation.

Timely Providing of Information.
Each Member is required to provide in a timely fashion all pertinent information to TSANet for the purposes of maintaining administrative data and information in relation to such Member in the TSANet database.

General Call Handling Procedures.
Each Member is required to adhere to the guidelines of this code to establish a means of communication between itself and other Members. Each Member must designate contact names for the purposes of identification of staff "authorised to call" other Members. Members may reserve the right to refuse calls from persons or representatives of Members who are not designated as authorised in the TSANet database. The persons authorised to place calls to other Members are those people specified in each Member's letter of application as the Member's primary, secondary and alternative contracts (or such other persons as may be substituted by the relevant Member by notice in writing to the TSANet from time to time). There are no restrictions on persons within a Member's organisation who can receive calls.