Overland Park, KS, August 30, 2004 -- TSANet (Technical Support Alliance Network), the industry’s largest vendor-neutral support alliance, today announced the results of a special election held to finalize the 2004 TSANet Board of Trustees. The following candidates have been elected for two-year terms that began August 1st: H.L. Fahnestock (Dell), Ann Pinyan (Hewlett-Packard), Mark Valenzuela (Sun Microsystems), Tom Weidner (Unisys), and Jeff Zimmerman (VERITAS).

These board members join the existing board members serving the second year of their two year terms: Diane Akin (IBM), Dave Crowther (Novell), Wendy Eckman (Microsoft), Yuriy Granat (Oracle), Colin Hughes (VERITAS/Europe), and Griff Williams (Citrix).

“We have made a lot of progress over the past year in further developing the TSANet infrastructure,” said Dennis Smeltzer, TSANet executive director. “More and more companies are finding that the TSANet model is the method of choice for providing seamless, collaborative support. We are continuing to focus on the multivendor support needs of all our members to ensure they can provide the fastest, most reliable support in the industry,” he concluded.

About TSANet
Founded in 1993, TSANet (Technical Support Alliance Network) is a worldwide, multivendor alliance that offers an industry-wide forum to facilitate servicing multivendor customers while providing an infrastructure for more efficient multivendor problem solving. Membership consists of more than one hundred software and hardware companies, including industry giants such as EMC, HP, IBM, Microsoft, Novell, Sun Microsystems, Unisys, and VERITAS. TSANet can be reached at (913) 345-9311 or at www.tsanet.org.

Company and product names mentioned may be trademarks or registered trademarks of their respective companies.

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Editorial Contacts:
Deborah Barnes, TSANet
(913) 345-9311 deborah@tsanet.org

Clare Moulton, Moulton Communications
(603) 882-2135 mcmcorp@tiac.net