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Click here for the TSANet At-A-Glance document
Members:

TSANet (Technical Support Alliance Network) members are committed to excellence in the support of their customers whenever collaboration with another vendor is required.

Communities

There are two communities within TSANet the product community and the service community.

Relationships:

Members have formed many public and private groups with a common set of customer requirements.

TSANet is the worldwide choice for seamless collaborative support. Membership consists of more than one hundred software and hardware companies, including industry giants such as EMC, HP, IBM, Microsoft, Novell, Sun Microsystems, Unisys, and Symantec.

TSANet is committed to focusing on the multi-vendor support needs of its members to ensure that they can provide the fastest, most reliable support in the industry. Requirements are defined at members meetings and as a result of member requests for additional structural capabilities. These capabilities often result in the creation of sub-groups with common needs (relationships).

Contact Database:

Members have access to a real-time infrastructure of member contacts, a dependable escalation path, and an industry wide forum to facilitate servicing multi vendor end users.

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