The 20th version of TSANet Connect is now live! This…
Nutanix hosted TSANet India Focus Group on December 1, 2023 in Bangalore, India
Diversity in technical support is not just about fulfilling a…
TSANet Member Meeting – December 12, 2023
Date/Time: Tue, Dec 12, 10:00 AM – 10:30 AM CST…
NetApp hosted the TSANet Europe Focus Group Meeting on November 26-27 in Amsterdam, NL
AI plays a pivotal role in transforming technical support by…
2023 ASP Best Support Websites Virtual Event – November 15th & 16th
Each of the 2023 award-winning sites will be reviewed by…
Quantifying Customer Value by FT Works
What’s the Problem? Customers want to be sure that they…
The Support Contribution Index
Guest Blog by Tom Sweeny at ServiceXRG Support Leaders need…
TSANet Connect 2.0 Update Webinar – October 31, 2023
Date/Time: Tue, Oct 31, 10:00 AM – 10:30 AM CDT…
Cisco hosted the TSANet North America Focus Group – San Jose, CA, Sept 2023
Cisco hosted the TSANet North American Focus Group meeting at…
Automating Case Assignments by FT Works
Unfairly Despised and Ignored Most support executives never think about…