Efficient collaboration is crucial for resolving complex multi-vendor support issues. This case study highlights how Cisco’s integration of Smart Bonding with TSANet Connect improved Partner Collaboration.

The Solution

Integrating Cisco Smart Bonding with TSANet Connect 2.0 provides a method to extend Smart Bonding integration to over 900 TSANet Members. Integration removes manual overhead and improves the experience of both Partners and Customers for multi-vendor solutions.

Key Features

• Push-Push integration provides real-time updates between systems
• TSANet Members can use WebApp, or System connectors to collaborate with Cisco and other Members in a consistent way
• Bi-directional Create and Update
• Notes and attachments
• Less manual overhead and better customer experience