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Member Case Studies

Case Study: Integrating Cisco Smart Bonding with TSANet Connect

Efficient collaboration is crucial for resolving complex multi-vendor support issues.…

November 13, 2025November 13, 2025Cisco
Meetings & Webinars

Cisco Hosts TSANet Focus Group Meeting – Cisco, Microsoft, and Red Hat Share AI Best Practices

Cisco hosted the May 2024 TSANet North America regional focus…

May 20, 2024June 5, 2024Cisco, North America Focus Group
Meetings & Webinars

Cisco hosted the TSANet North America Focus Group – San Jose, CA, Sept 2023

Cisco hosted the TSANet North American Focus Group meeting at…

October 3, 2023December 7, 2023Cisco, North America Focus Group
News

TSANet appoints new board member from Cisco – Derek Banks, Sr Director, CX Vendor Strategy & Management

TSANet (Technical Support Alliance Network), the industry’s largest vendor neutral…

March 9, 2023March 9, 2023Board Member, Cisco, Derek Banks
News

TSANet appoints new board member – Paul Ferralez, Cisco Systems

TSANet (Technical Support Alliance Network), the industry’s largest vendor neutral…

June 16, 2021Board of Directors, Cisco, Cisco Systems, Paul Ferralez
Meetings & Webinars

Cisco hosting India Focus Group on May 29th

***Due to COVID-19, the meeting has been moved. Click here…

March 12, 2020April 8, 2020Cisco, India Focus Group

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  • TSANet Annual Member Meeting Webinar – Dec 1, 2026 November 12, 2026
  • TSANet News and Highlights – November 2026 November 12, 2026
  • Support chatbots resolve 42% of conversations. How does yours rank? by FT Works November 11, 2026
  • Introducing the TSANet Connect Developer Hub November 5, 2026
  • Build More Secure, Flexible Integrations with Connect SDK 5.0.0 November 3, 2026

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