Microsoft Marketplace Listing
Follow the link below to download and install the Microsoft Dynamics Connector.
TSANet Connect Overview
TSANet Connect is the platform that enables collaboration between Members. TSANet Connect Functionality includes:
- Create a request, update a request, add notes, and secure file transfer
- Integration into the members’ CRM or ticketing system
- Secure method of collaboration with ISO 27001, 27701 and Microsoft SSPA certifications
- SLA monitoring and Escalation process
Current Methods to access TSANet Connect
Microsoft Dynamics Overview and Demo
The Microsoft Dynamics connector provides the following functionality:
- A Power App serves as the foundation providing a dataverse that holds all data exchanged with the TSANet Connect API
- The TSANet Case is associated with the Microsoft Dynamics Case
- All activity is sent to the main case feed or timeline
- Business process supports inbound requests and outbound requests
- Customization features such as flows, Actions, and standard reports are provided