Australia Focus Group meets Online – Aug 3, 2021

Today’s global health crisis is changing the way our Members deliver support. Clients and tech support teams are being challenged to adopt to a remote world for an extended period of time. We want to ensure that tech support organizations are prepared to keep their clients’ businesses running as smooth as possible.

Paul Esch from TSANet met online with IBM, NetApp, Dell, Red Hat, HPE, Nutanix, VMware, Hitachi and Commvault to discuss the most pressing topics of the current situation.

Aug 3rd:  Australia Focus Group Meeting Agenda

The following meeting topics were discussed:

  • TSANet Connect update – The latest status of TSANet Connect including new features and future plans
  • TSANet Strategy Workshop – The team created a SWOT (Strengths, Weakness, Opportunities and Threats) list as input to the strategy. All regional focus groups will provide similar feedback as part of the new TSANet 2023 strategy creation.

Please contact Paul Esch if you are interested in the Australia Focus Group.

Get Involved

TSANet has Focus groups in North America, Europe, Australia, India and Japan that provide an opportunity to learn, network with other Members and provide feedback on the TSANet strategy and future direction.   As a member-driven organization, we encourage all members to be involved in the strategy and provide feedback.   If you would like to be part of a regional focus group, please contact us.