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Published byBrittanyin News & Eventson Sat, 08/01/2015 - 12:16

The world's leading multi vendor collaborative support network is now available for service providers, distributors, system integrators and value added resellers.

Published byBrittanyin News & Eventson Tue, 05/23/2017 - 09:54

TSANet hosted a workshop from April 26-27, 2017 at the Fujitsu facility in Munich, Germany. This was the fifth workshop TSANet held in Europe around relevant topics of “Sharing experiences with the implementation of Solution Support”. This interactive seminar, facilitated by Rainer Zielonka (TSANet), discussed with members of the EMEA Technical Support Focus Group and support leaders from major European technology companies the need for excellent customer journey, appropriate communication, convenience and customer outcomes. The participants shared key strategies, the use of new technologies as IoT, AI, AR, ML which are playing a key role in improving supplier`s agility and responsiveness and the requirement of a comprehensive approach on solution level to solve issues of higher complexity.

Published byBrittanyin News & Eventson Wed, 05/10/2017 - 09:17

TSANet offers members the opportunity to showcase their company’s customer support organization. The latest company in the "Member Spotlight" series is Scale Computing.

Published byBrittanyin News & Eventson Thu, 05/04/2017 - 09:42

Custom Groups are an ideal solution to power greater collaboration between a select group of TSANet member companies or between you and your technology or channel partners. TSANet is now offering members the opportunity to showcase their Custom Groups. The next member to be showcased in the Custom Group Spotlight is Dell EMC.

Published byBrittanyin News & Eventson Mon, 04/17/2017 - 08:41

TSANet (Technical Support Alliance Network), the industry’s largest vendor-neutral support alliance, has elected Jim Rubish, Director of Enterprise Systems Technical Support in the IBM Systems Business Unit, as its new TSANet Treasurer. The officers, elected by the 11-member TSANet Board of Directors, serve one-year terms.

Published byBrittanyin News & Eventson Mon, 04/10/2017 - 10:29

TSANet offers members the opportunity to showcase their company’s customer support organization. The latest company in the "Member Spotlight" series is NetMotion Software.

Published byBrittanyin News & Eventson Tue, 04/04/2017 - 09:39

TSANet (Technical Support Alliance Network), the industry’s largest vendor neutral support alliance, has elected Doug Jones, Senior Manager of Solutions and Tools Readiness at NetApp, as the new TSANet Vice Chairperson. The officers, elected by the 11 member TSANet Board of Directors, serve one-year terms.

Published byBrittanyin News & Eventson Mon, 03/27/2017 - 08:16

Actian will be hosting the TSANet Board of Directors meeting and you are invited to the Strategy Day that is open to other TSANet members on May 23rd, 2017. Join Actian, Cisco, Citrix, Dell EMC, Hewlett-Packard Enterprise, IBM, Microsoft, NetApp, Nutanix, Red Hat, Symantec, VMware and others for this thought-provoking session.

Published byBrittanyin News & Eventson Mon, 03/20/2017 - 09:56

TSANet will be hosting an exclusive WORKSHOP that will take place from April 26 through 27, 2017 at the hosting company Fujitsu in Munich, Germany.

Published byBrittanyin News & Eventson Wed, 03/15/2017 - 08:07

TSANet offers members the opportunity to showcase their company’s customer support organization. The latest company in the "Member Spotlight" series is Cloudera.

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