ASP 2022 Best Websites – Come hear the Judges explain what makes them the best! TSANet Members Register for Free

ASP will hold a virtual conference November 15th and 16th with some of our noted judges reviewing this year’s winning websites along with company representatives. The agenda is as follows. Note that each judge has a specific focus in reviewing their site, as listed below.

Conference details

The conference will take place online Nov 15-16.  TSANet Members register for Free!

Register Now!

Agenda – Nov. 15, 2022 (All times are PST)

09:00 AM Pacific   Welcome & Introductions – Al Hahn Executive Director. ASP

Time Company Company Contact Judge/Focus
9:10 AM Nutanix Arijit Howlander
Product Mgr
Support Portal
Phil Verghis/People, Personalization, & Prediction
CEO & Co-Founder
Klever Insight
9:55 AM Red Hat Dawn Aly, Mgr DX Product Portfolio James Ayscue/A CSM-Like Approach to the Home Page
Director, Digital Support Experience
10:40 AM NetApp Laura Cunningham
Sr. Product Mgr
NetApp Support Site
John Goodson/Home Page Organization & Site Navigation
Cognitive Support Platform Architect

Agenda – Nov. 16th, 2022 (All times are PST)

Time Company Company Contact Judge/Focus
9:10 AM Siemens Digital Industry S/W Bevin Leder
Director Knowledge Management Process & ComplianceLane Giles
VP, Operations
David Kay/Covering All The Bases
DB Kay & Associates
9:55 AM SonicWall Terri O’leary
Executive VP MarketingMicah Vorst, Sr. Mgr, Self-Service
Arnfinn Austefjord/The Best Search
Global Head of Training & Certification
The KCS  Academy
10:45 AM WhatFix Nibu Thomas
Director –  Information Developer Group
Francoise Tourniare/Doing More With Less
Founder FT Works
Author, The Art of Support