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TSANet Connect – June 2021 Release

The 10th version of TSANet Connect is now live!   This release provides…

May 28, 2021June 2021 Release, summer release, TSANet Connect
Meetings & Webinars, Member Resources

The one thing leaders want most during COVID-19 – Phil Verghis

During the TSANet EMEA Focus Group meeting, Phil Verghis presented…

May 10, 2021May 10, 2021Europe Focus Group, Phil Verghis
Meetings & Webinars

TSANet North America Focus Group meets online – May 11th, 2021

The TSANet North America Focus Group will meet online on…

May 6, 2021October 5, 2021North America Focus Group
Industry, Meetings & Webinars, Member Resources

Customer Support and Success in the 20’s: Your Company’s New Growth Engine!

The Association of Support Professionals held an online conference Oct…

April 28, 2021April 28, 2021customer support, Omid Razavi, SupportLogic
Meetings & Webinars

TSANet hosts Europe Focus Group Online Meeting on April 13th, 2021

TSANet lined up an exciting suite of speakers that offered…

April 19, 2021Europe Focus Group
Industry, Member Resources

Knowledge-Centered Service a Key Enabler For A Great Self-Service Experience

The Association of Support Professionals held an online conference Oct…

April 7, 2021April 7, 2021Arnfinn Austefjord, ASP, ASP Online Conference, KCS, KCS Academy, Knowledge-Centered Service
Meetings & Webinars

TSANet Australia Focus Group meets Online – March 16, 2021

Today’s global health crisis is changing the way our Members…

April 1, 2021April 1, 2021Australia Focus Group
Meetings & Webinars

TSANet Connect Update – Webinar Recording and Slides

Date: Wed, March 24, 2021 at 10:00 AM – 10:30…

March 25, 2021TSANet Connect, TSANet Connect Update, webinar
Member Resources

TSANet Connect Inbound Process Best Practices

This document provides Basic and Premium Members information on how…

March 17, 2021Best Practices, Inbound Process, Process Form, TSANet Connect
Member Resources

TSANet Connect – March 2021 Release

The 9th version of TSANet Connect is now live!   This release provides…

March 8, 2021August 3, 2021Spring Release, TSANet Connect

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