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Industry

Poor Support Case Management Practices = Missed Opportunities

Guest blog from Tom Sweeny at  www.ServiceXRG.com The time and…

April 5, 2022August 19, 2022case management, ServiceXRG, Tom Sweeny
Meetings & Webinars

TSANet Strategy Update Webinar Recording and Slides – Mar 30, 2022

Date: Wed, March 30, 2022 at 10:00 AM – 10:30…

March 31, 2022TSANet Strategy, webinar
Member Resources

TSANet Connect – March 2022 Release

The 13th version of TSANet Connect is now live!   This release provides…

March 30, 20222022, Spring Release, TSANet Connect
Member Resources

TSANet Expands Initial Response Options For Member Collaboration Requests

The TSANet Connect March 2022 release will include new initial…

March 24, 2022March 24, 2022March 2022 release, TSANet Connect
News

TSANet appoints new board member – Manoj Palakkal, Managing Director of Support at Citrix Systems

TSANet (Technical Support Alliance Network), the industry’s largest vendor neutral…

March 8, 2022March 8, 2022Board Member, Citrix
News

TSANet Board Member Election – Call for Nominations

Each year TSANet holds annual elections for the Board of…

March 2, 2022March 2, 2022Board Member, Board Member Election, Board of Directors, Call for Nominations
Meetings & Webinars

TSANet Board of Directors Meeting – February 8-9, 2022

After two years of virtual meetings, the TSANet Board of…

February 24, 2022February 24, 2022Board Meeting
Meetings & Webinars

Australia Focus Group meets Online – Feb 1, 2022

Today’s global health crisis is changing the way our Members…

February 10, 2022Australia Focus Group
Meetings & Webinars, Member Resources

Introduction to TSANet Webinar Recording and Slides

Date: Wed, February 2, 2022 at 10:00 AM – 10:30…

February 4, 2022February 4, 2022Introduction to TSANet, webinar
Industry, Meetings & Webinars

ASP, TSANet, & FT Works Present a Workshop Series for Support Leaders Led by Francoise Tourniaire

With all the Covid disruption past year, many support organizations…

January 31, 2022May 10, 2022ASP, FT Works, workshop

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