The following enhancements are part of the July 2025 release for TSANet Connect 2.0.

New Updates: WebApp

1. Added support for secure file exchange (Cisco now active).
2. Modified auto-close workflow to allow user to take action to prevent auto-close
3. Fixed issue where disabled users showed in Escalation options
4. Added Created date to the list view
5. Fixed an issue where TSANet Cases did not load on list view
6. Fixed an issue where emails were delayed in some situations
7. Added Information request alert note
8. Enhanced the Partners section of the Member Admin Interface
9. Enhanced the Limited Member Admin capability
10. Added Member Type – Offline Partner that allows members to add processes for Partners that are not on TSANet
11. Made changes to the Invite a Partner workflow
12. Fixed an issue with BCC emails not showing on escalation alerts
13. Fixed an issue where cases did not load in specific situations (TSANet Admin Interface)

New Updates: Salesforce Connector

GitHub link: Install the latest version (V1.10), view installation and user guides, report issues, and access the source code https://github.com/tsanetgit/SFDC

1. Please get in touch with membership@tsnet.org for access.
2. Added support for secure file exchange (Cisco now active).
3. Enhanced TSANet Case object to show case # of the other member
4. Enhancement to the notes within the feed. Now shows company, user, and time
5. Added flow to enable notes to be added to custom objects for members who do not use the out-of-the-box Salesforce feed.
6. Adjusted owner for TSANet case to be related to linked Salesforce Case
7. Created a flow to allow for automation of the inbound request process when the existing case is known
8. Modified rules for rejection – Do not allow rejection if linked to Salesforce Case
9. Modified to the new API updates (Members required to update SFDC package to match updates made to the API)
10. Enhanced the search feature to resolve issue where space was causing issues in the search string
11. Fixed issue where memory issues happened when large amounts of data were sent over the API

New Updates:  Microsoft Dynamics Connector

GitHub link: Install the latest version, view installation and user guides, report issues, and access the source code https://github.com/tsanetgit/MS_Power_App

1. Please contact membership@tsnet.org for access.
2. The Solution is now available in the Microsoft Marketplace!
3. Added support for secure file exchange (Cisco now active).
4. Fixed issue with the information requested workflow
5. Fixed issue with escalation alerts were not added as Notes
6. Enhanced formatting of notes to remove html code
7. Fixed issue where a request could be accepted before linking to a Microsoft Dynamics case
8. Fixed issue with closing a request
9. Fixed issue with case refresh

New Updates:  Integration Framework (API)

This release includes new and updated endpoints that improve functionality and integration options.  More information on the TSANet Connect API, including Swagger docs and Postman collection, can be found at the link below:

https://www.tsanet.org/api-integrations

Core Changes

• Complete architecture upgrade from legacy Camel to modern Spring Boot REST API
• Backward compatibility maintained during transition
• Enhanced security with improved authentication and CORS

Key Improvements

• Interactive API documentation with Swagger and Postman testing tools
• New features: secure file exchange
• New Feature: Enhanced email notifications, fixed issue where emails could be delayed
• New Feature: Better user management (phone number validation)
• Enhanced API to show direction (inbound vs outbound).  This simplified client side code
• Better performance: Pagination support and optimized database queries
• Improved reliability: Advanced error handling and transaction management
• Fixed an issue with viewing process form with multi-level tier select custom fields