NetApp hosted the TSANet Europe Focus Group Meeting on November 26-27 in Amsterdam, NL
AI plays a pivotal role in transforming technical support by…
AI plays a pivotal role in transforming technical support by…
Technical Support is essential for any company that provides technology-based…
The first in person TSANet Europe Focus Group meeting after…
Case swarming or simply swarming is a recent customer service…
After a two year hiatus, Cloud Expo Europe and Big…
Employee engagement and retention has emerged as the worst-hit aspect…
As business comes surging back, management teams are responsible for…
There is no question that the COVID 19 pandemic has…
TSANet hosted an interactive workshop about two hot topics in…
TSANet lined up an exciting suite of speakers that offered…